Employment Engagement and Alternative Work Arrangement During Pandemic in the Civil Service Commission

Christine Mae J. Baldoz, Lesley C. Lubos


This research aimed to explore the perspectives of officials and employees of the Civil Service Commission Regions IX, X, XI, and XII on the level of Employee Engagement, Alternative Work Arrangement Implementation during a pandemic. It also aimed to know the relationship between the Alternative Work Arrangement towards the Profile and Employee Engagement. Participants were selected based on stratified random sampling.  This study used descriptive correlational data collected by the researcher via self-made questionnaires contextualized in the local setting and administered through Microsoft online forms with the attached consent. Descriptive analysis and Pearson correlation had been used for the findings of the study. The mean value of each query was interpreted in its equivalent interpretation. Based on the results, it was concluded that the implementation of the Alternative Work Arrangement in the selected organizations had a significant effect on the Employee Engagement (Work Area, Technology and Communication, Productivity, and Employee Satisfaction) and that there was a significant relationship between the variables. On the other hand, Profiles do not have a significant relationship. Finally, it showed that the Commission was able to fully carry out the Alternative Work Arrangement.

Keywords: Work from Home, Public Servants, COVID-19 pandemic, Future of Work, New Normal


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