Job Performance of Security Personnel in Delmonte Philippines, Inc.

The purpose of this study was to assist both the Security Agency and Del Monte Philippines Inc., in understanding the factors that affect the performance of security personnel in terms of their socio-demographic profile and other related factors. By then, both management can determine appropriate actions to address the findings and basically to enhance and develop the performance of the security personnel. The researcher distributes a survey questionnaire to security personnel as respondents and used descriptive statistics to analyze their socio-demographic profile,  frequency and percentage. Thus, result shows that majority of the participants were aged between thirty to forty years old, most of them are male and were married with two to four years length of service in the company. Majority also were secondary graduate and mostly were regular as to their employment status. The researcher analyzes job performance of respondents in terms of working condition which outcome shows that all participants did not experience harassment by clients as well from their supervisors. In terms of salary and wages, results display that all the respondents agreed that they were paid in standard minimum wage and for any overtime they work. In terms of working hours, majority of the respondents agreed that they have rest days and five days annual leave. For Trainings, all participants do have a security license, however few of them attended the required and regular enhancement trainings.  As to level of their job satisfaction, majority were concluded that respondents were Satisfied. The level of job performance of respondents was also given Good Rating by the management of Del Monte Philippines. However, the results found that relationship between job performance and a) socio-demographic  profile and b) work environment factors appears to be not significant.

Keywords: working condition, working hours, salary and wages, training,  job satisfaction, job performance