Commitment, Job Satisfaction, and Productivity of Employees in a Higher Education Institution

This study aims to determine the employees’ commitment, job satisfaction, and productivity. Specifically, it aimed to describe the level of employees’ commitment, in terms of service and work commitment; the level of job satisfaction of employees in terms of responsibility, recognition, professional development, physical and working conditions, job security or pay, and working relationship; and the level of productivity of the employees on their job. This study also established correlation between variables mentioned above as well as the best predictor for productivity. Descriptive correlational research design was employed for the study and purposive sampling was done in choosing the participants. The statistical tools utilized in this study were mean and standard deviation, Pearson product moment correlation, and multiple regressions. Relevant results revealed that the employees believed their organization genuinely cares for its customers, that the workers are satisfied with their working conditions, and that that they are flexible in their tasks. Employee commitment and job satisfaction are strongly correlated to employee productivity. To conclude, employee commitment is the best predictor of productivity.

Keywords: service commitment, work commitment, working conditions, professional development, employee efficiency